Turning a Phishing Vulnerability into a Security Asset

A mid-sized regional hospital network

Challenge

The hospital was experiencing a high rate of successful phishing attacks, leading to several data breaches and significant financial losses. Traditional security awareness training had limited impact.

Solutions

Noftek implemented a multi-faceted Human Risk Management program using OutThink's platform. This included:

Baseline Assessment: SecurityStudio's S2Team identified knowledge gaps and high-risk individuals.
Targeted Phishing Simulations: OutThink's AI-powered simulations mimicked real-world attacks, providing personalized feedback and coaching to employees who fell victim.
Adaptive Training: Training content was dynamically adjusted based on individual performance, ensuring maximum engagement and knowledge retention.
Behavior Monitoring: OutThink's platform monitored user behavior and flagged anomalies, allowing for early detection of potential threats.

Results

Dramatic reduction in phishing susceptibility: Within six months, the hospital saw an 80% decrease in successful phishing attempts.
Increased employee engagement: Gamified training elements and positive reinforcement boosted employee participation and motivation.
Improved security culture: Employees became more aware of cybersecurity risks and their role in protecting patient data.
Cost savings: The hospital avoided significant financial losses associated with data breaches and downtime.