Empowering a Remote Workforce to Stay Secure

A large multi-specialty clinic with a distributed workforce.

Challenge

The clinic's transition to remote work increased its vulnerability to cyberattacks due to unsecured home networks and increased reliance on personal devices.

Solutions

Noftek leveraged OutThink's platform to create a tailored HRM program for remote employees:

  • Remote-Specific Training: Training modules addressed the unique security challenges of remote work, such as securing home Wi-Fi networks and recognizing phishing attempts on personal devices.
  • Real-Time Coaching: Remote employees received immediate, personalized feedback and guidance when they encountered simulated threats.
  • Behavior Monitoring: OutThink's platform monitored user behavior across remote devices, flagging any suspicious activity or policy violations.

Results

  • Enhanced security awareness: Remote employees became more vigilant and proactive in identifying and reporting potential threats.
  • Reduced risk of data breaches: The clinic experienced a significant decrease in security incidents related to remote work.
  • Improved compliance: The program ensured adherence to HIPAA regulations despite the challenges of a distributed workforce.
  • Increased productivity: Employees felt more confident and secure in their remote work environment, leading to improved focus and productivity.